SMR Compliance: 6 must-haves for your v-comms and eComms surveillance

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In this post, you'll learn how to find the right software platform for your compliance and surveillance staff to help you become and remain compliant with SMR requirements.

Given the events of the financial industry over the past 10 years, it's no wonder that both regulators and financial organisations are trying to do their best to uncover, prevent and stop misconduct and fraud from taking place.

When it comes to institutions, they have invested money and effort in Regtech software to meet increased regulatory demand and oversight. For their part, governments have created new entities and regulators have issued a heap of new legal measures to address the issues.

10 years of Fonetic Voice Surveillance in the trading room

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Fonetic Team
Wednesday, 05 December 2018 / Published in fraud detection, compliance, machine learning, voice surveillance, Trading
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Many banks feel that voice surveillance is still something reserved for the movies. Having been in production in trading rooms for 10 years now, we can safely say that it is a reality for those who have invested in it. In fact, we would go further to say that effective voice surveillance is not only possible, it's also accurate and in Fonetic's case, it's the most accurate on the market today.

Do you want to know how we did it? 

Ten years ago, a global bank asked Fonetic to extend their capabilities in voice analysis to the trading floor. Their aim was to automatically analyse every voice communication to check for misconduct or market abuse. They succeeded and 6 months later left behind voice sampling. We spent the following 9 years and 6 months running into stumbling blocks and overcoming them, developing a solution which is without doubt the most accurate voice surveillance software around for trading floor environments.

This article will show you why you should do the same with your voice surveillance.

Voice surveillance still a pain point for many corporations at 1LoD London Summit

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Last week we were excited to sponsor the second edition of the 1LoD Summit in London, the only event for risk & control professionals in the financial services sector.

The event has seen outstanding growth since the first edition of 1LoD in 2017, making this year’s London summit more than a well-attended event: covering topics which united all three lines of defence, 1LoD exceeded all expectations in the quality of attendees and the presentations shared with all of us. 

1LoD Conference round-up: Voice surveillance will be a key point in 2019 for fraud prevention

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Last week we attended the Risk & Compliance Leaders Summit 2018 in Berlin, where we met some amazing people and listened to fantastic speakers. It was very interesting to be a part of the audience polls and to be able to conclude that as vendors we are aligned with the demand for communications monitoring and surveillance, be it ecomms or voice comms.

American Banker's RegTech 2018, NYC

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Fonetic was at the American Banker’s RegTech event in New York recently where we had the pleasure to listen to regulation and compliance practitioners talking about their experiences streamlining and automating compliance chores and turning that investment into a competitive advantage in the process.

5 benefits of language switching detection for financial institutions

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In linguistics, combining words from different languages within the same phrase is called language switching or code switching. When talking about language switching outside of academia, many may think of James Bond movies, double-agents and spies; in other words, risky behaviour. That’s not necessarily off the mark when it comes to trading and the financial industry. For instance, if a trader or another employee at a financial institution uses more than one language in a sentence or a conversation, it may show an intent for committing fraud – something that regulators have been trying to watch out for lately. Here’s a look at the recent past to figure out some of the reasons for this monitoring.

How Integrated Communications Surveillance Improves Trading Floor Fraud Detection

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In this article we discuss the common, pressing concerns for all financial trading floor surveillance teams. We then look at integrated communications surveillance and how it solves these problems for financial organisations, leading to lower fraud instances and greater process efficiency.

Financial organisations face increasing trading floor surveillance challenges. One, the responsibility of complying with regulatory demands and petitions obligates financial organisations to invest considerable resources in surveillance. Two, they must meet the needs of analysing and holding massive amounts of data, to minimize fraudulent activity and to optimise the process of escalating potential fraud cases. Three, they must suffer the consequences of failing to successfully stop instances of fraud, usually involving fines and/or possible damage to their own assets.

Additionally, organisations must comply with two flagship regulations: Market Abuse Regulation (MAR) and Markets in Financial Instruments Directive II (MiFID II). MAR came into effect in 2016 and the MiFID II deadline is January 2018. Both regulatory protocols require extensive resources on the part of financial organisations. Regulators can inflict punitive measures on banks and financial institutions that fail to comply