Chatbot adapted to the customer and the task to carry out.
Thanks to artificial intelligence, the system automatically adapts and detects emotions in voice and audio with greater accuracy.
Tools created especially to manage your own KPIs: uptake/aquisition, satisfaction, internal transfers.
Get the best out of Microsoft®, Amazon® and IBM® solutions, both in interface and the use of NLP services.
Accelerate deployment with a database ready with over 500 intents, 300,000 utterances, 50 different conversational entities and 2,400 dialogues.
As well as providing our own algorithmns, we also use tools such as Microsoft® Bot Framework & Luis, Google® Dialog Flow, IBM® Watson, Nina de Nuance®, Alexa or home assistants such as Echo from Amazon® or Google® Home.
Fonetic provides interface design services, ability to start delivering the best results straight away and in-depth knowledge of the leading NLP and ML services in the market, their characteristics and limitations.
Our architecture allows you to reuse components already in use and accelerate assistant ROI.
© 2006-2018 Fonetic is a leading expert in technology development that comprehends human communications and provides solutions for improving customer experience and regulatory compliance on the trading floor. Established in 2006, Fonetic counts on years of experience in voice analysis, speech analytics and financial markets.